metalplex customer service
- Black / 12, Name Monogram Address Sign-Metal Wall Art. Took over a month to ship. Nice work! If you are looking for a different size or color please don't hesitate to contact us. Quality work. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Sent 3 e-mails and haven't heard Good size. Mountains - Metal Wall Art Ordered 3 pieces from them. However, the moon tips arrived with metal spurs that I had to remove but it was easy. Love this art in my husbands Real Estate office. Glad I got the largest mountains too! Thank you! Stay away from these people. Don't just take our word for it, ask our 50,000+ customers! Metalplex made a custom item for me which turned out absolutely amazing! Please send us a message to request your custom order. Free shipping. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. One of the items arrived after about a month & the product looks ok on the wall (don't look too close). I couldn't wait to send it to them and they loved it!!! Just give me my money back. The quality is awesome but they sent me the wrong address. Your experience matters. But when I contacted customer support they responded quickly and reassured me it was on its was. Call again, takes 5 calls over 2 days to get in touch with someone. Customer service is also great. It took us such a long time to decide what to put above our TV & these were perfect. Totally cute. Very cool and Four Elements Alternative - Metal Wall Art. But I know their products are light weight so I went for it. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. The communication about the process and shipping was excellent. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Customer service was a pain in the a** to deal with, would not issue a return or refund. I'm on my 5th correspondence with them & they will not give me a way to return. It looks great on my wall. No refund offered. I am over the moon with the style, material and design of this sign! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . As soon as my husband puts it up I will send a picture. Highly recommend this company! Notify me about the newest scams every week. This organization is not BBB accredited. Thank you for rushing this beautiful mountain cut out to me. Its light weight and was super easy to hang. I put it by my soaker tub. Perfect adddition to my office space. Nice piece, well made, looks great. The customer service was outstanding.. very good communication. original purchase is non-refundable. Mountains - Metal Wall Art Complimentary ground shipping within 1 to 7 business days. We try to accommodate all requests and enjoy creating custom orders. They are all beautiful. Was a gift for my sister & it was delivered very quickly. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". See the delivery FAQs for details on shipping methods, costs and . Ever. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. 2 weeks go by, no communication, no tracking number. and great size for my wider shelving. Love our mountains! It was packaged well, but still got slightly bent at one end during the shipment. From $249.99 $265.99. 0. Items arrived 14 days after their original "delivery date" and one of the items was missing. If you are looking for a different size or color please don't hesitate to contact us. They will make accurate delivery based on your shipping options, shipping address and shipping source. It is also an important way to save money. Be the first to know about our best deals! They are planning on shipping out a replacement item. 48. It was such an awesome surprise. Thanks. Misha could not have been more helpful. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! This is exactly what I needed in my room to hang above my bed. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. They then provided me with a *** tracking number that only stated that "Label Created". Lovely work. Customer service was awesome and took care of the order until we were happy. 1, Report #1485959. Apr 2021 - Nov 20221 year 8 months. Contact Email metalplex@metalplex.it. And they will provide an estimated delivery date for each item in your luggage. The craftsmanship is perfect and very detailed and it is also lightweight. Product is very poor quality. Suggested companies are based on peoples browsing tendencies. Please share your experience by adding a thought. Name Monogram Address Sign - Metal Wall Art All of the company's metal prints are handmade in the Orange County of the California. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. This is either a serious lack of quality control, or just laziness. Thanks again! Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. I have it wrapped and ready to give as an anniversary gift.. MetalPlex was amazing to work with! We have received it and we will be replying to you as soon as we can. We try to accommodate all requests and enjoy creating custom orders. They look great and were easy to install. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. Disappointing for the price paid. AVOID THIS COMPANY ! If you want to return the product, you must process it within 30 days from the date of receipt of the package. Ever. This item is beautiful. We want you to feel 100% happy with your purchase. I had to spend about 20 minutes in my workshop doing this myself. On the second piece - no issues and were happy we gave them a second chance. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Just give me my money back. Does MetalPlex provide gift cards? Ordered the elements in the round shape. Great quality. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. Simply Breath-taking!! I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! When you contact them they say it should go out "this week" but doesn't. Looks just like the mountains view from our deck. Love MetalPlex Customer Service too!! I was happy to give it as a gift thou it did take a long time to receive! Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. I left a message and took pictures to show them what occurred. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Ordered the house sign as an anniversary gift for my daughter and son-in-law. We saw the ads, took a chance and love the choices we selected. Sign Up to our site and follow us! I haven't seen anything like it. They provide smart cards and software design and production. Get the most recent 2 Metalplex promo codes, discounts, and coupons. Without checking into why it hadn't left MetalPlex facility. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. So happy i did! The buyer is responsible for the return freight and will refund in full. Beautiful work, and it looks just like the range we love it! Need to talk to a representative? 3 Piece Geometric Mountains Wall Dcor Set. Please let us know the address and name that you would like, for example: Smith 323. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Are you just about to make a purchase online? JC. I ordered on 9/25 from the company a mountain range of ********. 06:39 PM. Love having the symbols of the 4 elements in my new master bath; very serene, meditative and nature invoking. The simple design is what made me fall in love with this! Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. The buyer is responsible for return shipping fees and a full refund will be issued. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. 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I fell for it hook, line and sinker! Its georgous!!! This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Let's look at this organization and the Wall Arts industry. Please share your experience, as well. Exactly what we needed and wanted. Customer Reviews are not used in the calculation of BBB Rating. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). They are planning on shipping out a replacement item. There are tons of scam websites out there. Companies can ask for reviews via automatic invitations. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Absolutely thrilled! Quality of wall art is suburb. on Reddit, Share Shipping was slow, but that's to be expected during a pandemic. We also have the salmon. You can exchange and deduct the points collected by purchasing. Valid. Came timely and as advertised. For inquiries, telephone and email are used. I will say that Im totally pleased with it. It goes against our guidelines to offer incentives for reviews. It is light weight and easy to hang. We will definitely make more purchases in the future. It originally got lost in the mail. 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While the paragraph above may substantiate metal-plex.coms business, there is a chance their activities may expand beyond that. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. The foam is not visible, but maybe the metal would have been too heavy. When it arrived, it was broke. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. These guys are hacks. I highly recommend and will buy more from Metalplex! We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. BBB Business Profiles may not be reproduced for sales or promotional purposes. US, UK, EU, Swiss and Canadian residents only. It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. Please continue to check your tracking number for updates. Anyone can write a Trustpilot review. Loved the mountain art from MetalPlex. Got this for some contrast to all the dark wood and steel. on Facebook, Share The colors are so much more vibrant and beautiful in person. We ship wordwide! We did order a surprise box and it looked like a truck ran over it during the shipping process. I would definitely recommend this company for personalized signs. It is pretty much (2) metal with semi-soft material in between that makes it more thick. Still waiting ******************************************************************* business. Is metal-plex.com a scam? We just built a log home. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License.
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