axs ticket refund insurance
By browsing this website, you consent to the use of cookies. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Holder must possess a ticket to enter the property or venue listed on the ticket. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. Are you looking for comprehensive cover for Covid cancellations? These documents are require to process your application and you are unable to submit your application without these documents. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). ugh I am raaaaaging. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. For tickets to events located in Canada, the Service is provided by AXS Group Canada. Reporting Fraud. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. Seller fees on the Service may vary. Request ID: 7a29b9b3cc1be708. If you paid by credit card it may be possible in certain circumstances to. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. . The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. E-mail address is required to create an account. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. I realised I was too late for the standard entry tickets, as they had all sold out. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. AXS is not responsible for the acts or omissions of any venue or Client. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Online applications are received immediately and are our preferred method of submission. Well need evidence from the relevant transport authority. We will notify you by email if this box office collection is required. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. Terms, conditions, and exclusions apply. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. I tried to buy insurance after the fact but . I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Thanks for signing up for the event guide! Congratulations! You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Klicka hr fr att kontakta oss. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Below you'll find an important update on COVID-19 and your events. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. All ticket prices for events that occur in the United States are stated in U.S. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. If I have Allianz ticket insurance and miss an event, can I get a refund? Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. How do you send documents to Uber? The ticket is valid only for the event, date, time, and seat location issued. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. All ticket prices for events that occur in Canada are stated in Canadian Dollars. Contact Us I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. We hope that you have a great time at the show. SAFETY AND SECURITY. Has anyone experienced anything similar? cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. This tracks your activity using third party cookies. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Have now given up. Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. Can I get my money back for cancelled or postponed events? What is AXS Premium? On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. The partial refund was completed early August 2020. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I don't see why I should have to do the legwork on this one. Kia was extremely helpful, efficient and patient with all my questions. Privacy Policy. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Submission of our own medical confirmation form is preferred, please download it here: medical form template. Reply from AXS UK. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Ive also heard similar stories from all of my concert going friends. can reveal. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Have you tried to make a refund by clicking on the refund option? Upon your payment in full, you shall be entitled to the tickets you have purchased. I purchased my tickets with my AMEX can I make a claim with them and get my money back? Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Testimonials The document details need to meet the requirements of your Booking Refund Protection. Privacy Policy. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. Violation thereof is grounds for revocation, seizure or cancellation without refund. Please note that orders are processed only after a billing address and other billing information has been verified. By using the Service, you agree to the Privacy Policy and Terms of Use. Please contact the venue directly for a refund. Press J to jump to the feed. A scan or clear photograph sent by email is acceptable. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). No refunds are offered for online (virtual) events unless the event is canceled. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Cover applies if an immediate family member or a member of the booking party tests positive. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. follow our steps to get a refund from a ticket seller. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. I cannot access the Insurance company. Date on which medical attention was first sought for illness/injury? Took about 5-6 weeks and lots of following up but did get all my money back. and our For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Be the first to know. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. We act on your behalf, as seller, when listing or reselling tickets. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). Venue/Event Specific Terms and Conditions. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! Besk vr hjlpsida fr mer hjlp och support. If they allow it, you'll get a refund. Privacy Policy The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . It doesn't apply to housemates who aren't family members or due to attend the event. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). What does insurance on concert tickets mean? If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. Klicka hr fr att kontakta oss. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Your ability and/or right to transfer or resell tickets may vary. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. Mastercard, date running time selected at the russian of purchase. If the event is cancelled, we'll issue you a refund automatically to the original payment card. Please provide details in the box below and attach supporting documentation as appropriate. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. Axs Ticket Refund Insurance. All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. This policy will apply regardless of how the error occurred. Listings are not considered retracted until they have been processed and a system confirmation has been issued. Latecomers may be seated at the discretion of Client or venue. You have chosen AXS Mobile ID as your method of delivery for your tickets. Let us know what you were doing when this page came up, plus your IP and request ID Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. Hey did you end up filing a claim with Amex? We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. During the event, strobe or theatrical lighting may be used. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Click Close and Add Documents to go back and add them now. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. I bought these from AXS . AXS or the Client may send a summary of your purchase to the email address you provided to our Service. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees.
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