prodigy sales customer service
Once customer service reps have been working with customers over a period of time, they can identify potential candidates for brand evangelism. That number is 1-866-410-2604. The parties acknowledge that this Agreement evidences a transaction in interstate commerce. For some reason, I'm still being charged for their subscription, and they haven't used the product for 3 months. All issues are for the arbitrator to decide, including issues relating to the scope, conscionability, severance, and enforceability of this arbitration agreement. Charlotte, NC 28269. Thank you, Where you have instructed us to, for example to support inquiries either at your direction or with your informed consent. Once you've decided on the car you want, the Prodigy platform gives the sales person "penny perfect" payment options to present based on the customer's credit, current OEM promotions and . Mail" . Use your email/username and password to log in Remember Me Need a new password? You may terminate your use of the Services at any time. One day I asked if I could get member ship but I had to explain to my child that if she got membership she would have to re-start the WHOLE GAME. You need to upgrade now." Check Availability by address: Setup New Service: (304) 777-4444. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Something went wrong and the NDT test didn't load! If you do not pay fees applicable to the Services you may not use or access those paid Services features. You authorize us to charge you through the credit card or other acceptable or approved payment method that you used when subscribing to the Services.. Where the fee is a subscription, we may, in our sole discretion, change the fee to be charged for your next subscription period, provided we first notify you by email in accordance with applicable law. So, with the compounded risk of customers churning in favor of more affordable competitors or due to missed expectations, it's more important than ever for before sales and customer service to work together to achieve better alignment and communication in their shared missions to acquire and retain customers. Fiber-optic internet from Prodigi is available to an estimated 10,000 people. Enter your zip code below to see if internet from Prodigi is available in your area. To communicate with Parents and Teachers regarding your account, including providing information about changes to the Terms of Use, updates regarding our services, security alerts, communication about your linked Students progress or account, or responses to customer support questions. We and our third-party providers may use the information collected through these technologies for the purposes described in this Privacy Policy, including delivering content, analyzing our Users experience on the Services, and delivering advertising to Parents and Teachers when they visit other websites and applications. Availability By City & State. i want to cancel my enrollment have been trying for months It uses the customer support, sales, and CRM tool known as Zendesk. However, this game shamelessly markets to its players to push a monthly or annual membership. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You can choose to stop receiving marketing emails from us by following the instructions contained in these emails., To deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. Prodigi is available at this address. Get your questions answered by our team of experts. Users rights regarding their information, 6. iKeepSafe and Prodigys work on childrens information privacy, 7. Thank You. When registering with Prodigy, Parent Users are asked to provide personal information, including but not limited to their first and last name, email address, and a password for their account. As noted above, Prodigy processes personal information consistent with our disclosures in this Privacy Policy. 1/28/13 dialed 866-435-3264and got rep that knew about @prodigy.net email accounts - After 20+yrs Shocking! Partner with us to brainstorm, design, produce, and distribute custom products that make an impact for your business. prodigy will NOT allow me to cancel my membership and it is taking my money and its especially frustrating because i dont even use prodigy anymore so i need help! (Buddies,Armor,Evolving Pets,Morph Marbles,Furniture for your house,More spins on the wheels,Bigger houses,Boosts for mini games,Buying pets from Dino dig and so much more!) You and we will pay the administrative and arbitrators fees and other costs in accordance with the applicable arbitration rules, but if applicable arbitration rules or laws require us to pay a greater portion or all such fees and costs in order for this arbitration agreement to be enforceable, then we will have the right to elect to pay the fees and costs and proceed to arbitration. WHERE A JURISDICTION DOES NOT ALLOW LIMITATION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS MAY NOT APPLY TO YOU. Where a Student User account is linked to a Parent or Teacher User, that Student Users information will be shared with the Parent or Teacher User. HubSpot has free CRM and shared inbox tools that make it easy for multiple people across teams to document and share information about different customer relationships and communications across channels.). Link doesnt work websites suggests? Free and premium plans, Operations software. Since they maintain a personal connection with your customer base each possesses valuable insights that can assist the other. These are a handful of the plans we found for Prodigi. Student Users or Students (a child and/or student who uses the Services). What does the information in my loan offer mean? We welcome your feedback! At first they credited my account but then Prodigy sent them pages and pages of their terms and said cancellation had to be in writing but I have been unable to find where it said that. These advertisements are first-party and contextual: that is, advertisements are only for Prodigys Services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Prodigy game or on similar factors that apply to all Student Users. Use the zip search and check with Prodigi directly to verify availability. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE THE SERVICES.. (Note: I access the internet via Comcast, so I don't really need AT&T internet.). I have an old prodigy account that I pay for dialup service to keep that email address. If mailed, the Opt-Out Notice must be postmarked no later than 30 days following the date you first agree to this Agreement. . 50 Mbps, Download speeds up to: Discovery will be permitted pursuant to the applicable arbitration rules. If you encountered any resistance over the course of the sales process that you think could impact the future relationship between a customer and your counterpart on the customer service team, let the customer service rep know as soon as possible so there aren't any future surprises. For example, when you purchase a product or service, sign up to receive our newsletter, or otherwise contact us with a customer support question, chat, comment, or request, we may collect and use this information you provide. They can see how existing customers engage with the business and what their experiences are like. Its a shame because the kids do love iteven without membership. Also you have to link your parents account or something to get a FOX BUDDY? If you do so, we will endeavor to close your account as soon as possible; regardless, we will not charge you for another subscription period if you cancel your subscription prior to its renewal date. You are right for $7.95 you can keep your prodigy email accounts but if you want to change things you have to call yahoo to help you. Reviews. Both charges were $9.95. Sales teams help customers find products and services and customer service ensures their interactions with the business remain positive over time. The first time I requested the cancellation I did not have the password for the account but I sent the name & email for the account along with my phone number and ask them to call me if they needed further information - NO CALL BACK! If you sign up or register through a trial, promotional, or discount event, your rights of use will be subject to and limited by the terms of the trial, promotion, or discount offer and will terminate or renew in accordance with the terms of the offer or any additional terms communicated related to the trial, promotion, or discount offer. You and Prodigy agree that any dispute, controversy, or claim under any legal theory, including but not limited to any federal or state statutory claims, common law claims, including those based in tort, fraud, misrepresentation, or contract, arising out of or relating in any way to the Services or these Terms or the breach, termination, enforcement, interpretation, formation, or the validity thereof, and the issue of arbitrability (collectively, the Dispute), you and Prodigy agree to the following resolution process. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. I never heard back or received a refund for the $79.45 for the 2nd year. are also linked at the bottom of this page. Because customer service reps will communicate with customers more frequently and spend more time analyzing their activities using a product or service once they've closed, they will be the ideal person to identify opportunities to upsell and cross-sell new products and features to them. Parent Users and Teacher Users are responsible for the acts of Student Users linked to their account. Notwithstanding the substantive law applicable to any arbitration, any arbitration conducted pursuant to this Agreement shall be governed by the Federal Arbitration Act and the Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. The inclusion of Third-Party services does not imply affiliation or endorsement of such services by Prodigy. My child does not have prodigy. Explore plans below Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Also, the arbitrators may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that partys individual claim(s). Business Profile for Prodigy sales.com. To make a request or otherwise exercise your rights, please contact us at privacy@prodigygame.com. New to the AT&T Community? *Please note we only publish reviews that are: helpful, relevant, and specific. this is wrong, we all want to cancel our memeberships but you wont allow us to do so. The average Prodigy salary ranges from approximately $36,667 per year for Inspector to $138,593 per year for Account Director. Couldn't have asked for more. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. B. For all other Users residing in Canada: This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario without regard to the conflict of laws provisions thereof. BY USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND AGREE TO BE BOUND BY AND COMPLY WITH THIS AGREEMENT, WHICH IS A CONTRACT BETWEEN YOU AND PRODIGY EDUCATION INC. For Users residing in Quebec: This Agreement shall be governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein, without regard to the conflict of laws provisions thereof. We will charge your credit card (or the other method of payment initially used by you) each year, month or other applicable period (depending on the payment term that you selected) for the then-current applicable price. (b) the less of the following 2 sums: $50, or a sum representing not more than 10% of the price of the services that were not rendered to the consumer. Learn More. The Services and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement (the Prodigy Content) are owned by Prodigy and its licensors, and are protected by United States and foreign intellectual property laws, including copyright, trademark and other intellectual property or proprietary rights laws. Opting out of this arbitration agreement has no effect on any previous, other, or future arbitration agreements that you may enter with Prodigy.
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