the card range not supported by the system
You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. This field can contain up to 10 characters. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Cannot create the new user. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. You cannot set the administrator password using vspaccess. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. The VendorTxCode has been used before for another transaction. The Success URL value will need to be provided within your crypt string when posting your transaction registration. e.g. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. If you receive this system message, it means you have successfully registered a transactions using the Direct integration method. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. Check your code to ensure that you only use a fully qualified URL. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). The PhoneID is not registered to any vendor account. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. If the card holder's name is longer than that, just send the first 50 characters in your POST. This system message is generated when you have not supplied the correct value in the VPSTxId field. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. The Currency is not supported on this account. Surcharge not allowed on this payment system. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. The DeliveryFirstnames field is required. The Delivery City contains invalid characters. An active transaction with this VendorTxCode has been found but the TxType is different. A valid ##### value is required, this should be either ##### or #####. This is a standard HTTP Error. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. XML does not match the protocol. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. In this case, please . The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. You will need to use a different card if you wish to proceed with the transaction. Tell us the name of the card under that. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. To determine what the code means you will need to contact your merchant bank as they are bank specific. Please ensure that you only use a fully qualified URL. Why is there a voltage on my HDMI and coaxial cables? You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. 4. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. The request to ABORT a deferred transaction was successful. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The Vendor Rule Bases disallow this card range. 3. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. The latter rulebase is set up as default on all Sage Pay accounts. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. If a value is supplied, should contain either 0 or 1. Check the content of the field you passed to ensure the e-mail address is valid. bloomfield, nj water meter replacement. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. Check the format of your request message. Incorrect Percentage value entered. The Contact Fax contains invalid characters. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. If you do not provide this value, you will receive this system message. The request to Cancel an Authenticated transaction was successful. If you had entered the start date incorrectly please enter the correct date and try again. Please check to ensure that a Success URL is being provided with each transaction as this is a required field. I need the MLNX_OFED for the infiniband network card works properly. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The specified and combination is not valid, or the user may be locked out. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. I've asked the admin of this particular SagePay test account to check if any card ranges have been automatically banned, or something to that affect. The AccountType is not setup on this account. Hi Viky. In the new Run window popped up, type msconfig, and hit Enter. An active transaction with this VendorTxCode has been found but the Currency is different. Possible solutions. The DeliveryAddress and DeliveryPostcode are required. Cannot authorise this card. The Delivery Surname contains invalid characters. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. vegan) just to try it, does this inconvenience the caterers and staff? If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. This value is 10 alphanumeric characters long and should be retrieved from your database. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. The Cardholder Name contains invalid characters. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. If you are providing a value which has more that 200 characters then you will receive this system message. The card type field contain a value which specifies the card that is being sent to us. There is a problem with the details that have been supplied. The PaymentSystem does not support direct refund. Please check and retry. The Delivery Phone contains invalid characters. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. Overlaps with an existing rule. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained.
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